Terms & Condition
If material is in stock or readily available, we dispatch in 5-7 business days. For special order or out of stock items delivery times are 2 or more weeks. If we are not able to fulfill your order then we will refund your entire amount within 5-7 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount
Shipping orders outside India
We currently do not accept orders for international shipping on our website. If you are an international customer please email us your requirement at Customer@industrialadda.in and we will determine whether we can fulfill your order or not.
Goods and Services Tax
We invoice all transactions and charge all taxes as per regulation.
We accept payments via Netbanking, NEFT/RTGS, debit cards, credit cards, EMI.
We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:
- Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
- Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price.
Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
- If the order is not serviceable by us due to non availability of the product among any of our vendors
- If your pin code is not serviced by any of our courier partners
- If the procurement is taking longer than estimated delivery time and you are not willing to wait further
Returns and exchanges
We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.
Product information not shown in the catalog
Email us to let us know what kind of information you need - You can use our Contact Us section.